MARTIN BUTLER
45 West 29th Street,
# 603 ~ New York, New York, 10001
(201) 535-4273 / Home
(973) 830-9705 / Wireless martin@martinbutler.com
DIRECTOR
INFORMATION TECHNOLOGY
Change Management ~ Data Center Management ~ Project Management
Bottom-line oriented Director
of Information Technology with sophisticated business savvy and a proven track
record of implementing technology advancements for ADP that saved millions of
dollars. Dedicated to developing strategic long-term client
and management relationships. Creative problem solver
with 14 years hands-on experience resolving complex technical challenges.
Consistently accomplish goals on time and within budget. Outstanding
interpersonal skills; easily interact with clients, vendors, staff, and
executive management. Skilled communicator, adept at bridging
the gap between business and technology teams. Additionally proficient
in:
¨ Best Practices ¨ CRM Systems ¨ Budgeting
¨ Training & Mentoring ¨ Process Improvement ¨ Process Analysis
¨ Relationship Management ¨ Turnaround Management ¨ Team Development
AUTOMATIC DATA PROCESSING (ADP), Roseland, New
Jersey 1999 –
Present
Global provider of integrated computings and business outsourcing with $8 billion annual revenue
· Direct, plan, and
administrate Level II IT support for 25 server data centers and Level I and II
IT support for 40+ regional centers supporting 25,000 end users.
· Collaborate with business
partners and executives to understand needs and formulate comprehensive IT
strategies that most effectively help to achieve the overall strategic business
objectives.
· Prioritize and implement
projects, ensuring new technology provides maximum return on investment.
· Built and manage specialized
virtual support teams including Citrix, VMware, Administration, Asset
Management, Release and Deployment, and Technical Consultation.
· Maintain large project
portfolio, overseeing more than 250 projects annually.
Ö
Received two 2009 Presidential
Awards for successfully revamping a failing organization and creating a
premier support group.
Ö
Saved $1 million annually by spearheading the acquisition of an
enterprise remote support product that enhances SAS70 and ITIL requirements.
Ö
Designed and managed data center consolidation
project that reduced 18 sites to 4 sites, incorporated high availability (HA)
and disaster recovery (DR), and realized $1.1 million saving in first 3 years.
Ö
Standardized and enhanced global incident
notification procedures, including critical security events.
Ö
Formed a centralized utility to ensure world-class
service by consolidating 200+ decentralized LAN administrators from 40+
independently operated regions comprised of 150+ locations.
Ö
Implemented new centralized global CRM system.
· Oversaw the LAN and
Telecommunications departments supporting the US Northeast region.
· Implemented, maintained, and
supported the Information Systems (IS) infrastructure and data center.
· Established policies and
procedures regarding system and application support related to problem
identification, reception, documentation, distribution, and resolution.
· Managed resolution of myriad
technical issues with a strong focus on minimizing disruption and restoring
full functionality in minimum time.
· Supervised multi-million
dollar physical inventory of servers, personal PCs, network equipment,
telecommunications equipment, wiring and computer / network peripherals.
· Identified technology
opportunities to most effectively address departmental challenges.
· Determined
critical business processes in role as Disaster Recovery and Business
Continuity Coordinator.
MARTIN
BUTLER Page
Two
PROFESSIONAL EXPERIENCE (Continued)
· Administered, maintained,
developed, and implemented business continuity plans.
Ö
Built strong technical teams by promoting knowledge sharing and
internal and external training and providing coaching and mentoring.
· Reviewed impact to various
platforms of system and application changes, ultimately approving and enforcing
changes in accordance with Change Management guidelines.
· Provided on call Level II troubleshooting support to Operations Department.
· Recommended improvements related to the current standards and advised the implementation of targeted system changes.
Ö
Developed new business units, established
corporate standards and documentation procedures, defined roles and
responsibilities, and educated other departments regarding new units, as key
staff member.
Ö
Streamlined change management process related to server system
modifications.
· Ensured continuity between
shift teams and monitored and supported a multi-vendor, around-the-clock Windows
server and UNIX environment.
· Developed and implemented
monitoring applications.
DIALAMERICA MARKETING, Roseland, New Jersey 1995
– 1999
· Planned, directed, and
managed daily operations of the mainframe data center, servers systems, client
data transmissions, and print facilities.
Ö
Initiated change management including the redevelopment of companywide
product scheduling and the redesign of software systems that expedite workflow
and increase throughput.
TECHNICAL SKILLS
Operating Systems: Microsoft
Desktop & Server; UNIX; Linux; MAC; IBM 380; DOS/VSE; VM/CMS;VAX/VMS;
Solaris
Languages: VB; ASP; JAVA; SQL; MS Access; Perl; C; C++;
COBOL; JCL; DYL280; MATLAB
Other: VMware; Citrix; TCP/IP; IIS
Server; Active Directory; SMS; Terminal Server; MS Visual Studio; DNS; SQL
Server; Lotus Domino; Lotus Notes; Ghost; Cisco Routers and Switches; various
Microsoft Product Suites including Office and Project
EDUCATION TRAINING CERTIFICATIONS
MONTCLAIR
STATE UNIVERSITY, Montclair, New Jersey
Masters
of Science, Computer Science, Expected Spring 2010
à Concluding thesis: “Distributed Computing Optimization
on Spectral and Spatial Complexity-Based Hyperspectral
Image Analysis.”
PACE
UNIVERSITY, Westchester County, New York
Bachelor
of Business Administration, Accounting, 1994
Professional
Development
à Honors Graduate, The
Leadership Development Academy Program (ADP)
Certifications
à CompTIA Network+ certified
à Microsoft Certified
Professional (MCP)